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Privacy & Legal Policies

Please read our Privacy Policy, as it is part of our Terms and Conditions and put in place to protect YOU the customer.

You can browse The Watermans website without disclosing any personal information. By personal information, we mean information that is specific to you and by which you are easily identified, such as your name, mailing address and email address.  The Waterman does not automatically log the personal information or credit card details of the visitors to its website or link information that may be automatically logged by other means with the personal information of specific individuals.  We will only collect Personal information that you provide to us voluntarily by means of, Joining our mailing list, submitting an on-line request for product information, purchasing a product from our website.

This Privacy Policy explains how The Waterman uses the information provided to us by the above means.  By using these services you acknowledge and agree that we may use and store information about you and your orders in accordance with our Privacy Policy.

We respect the privacy of our customers and therefore have adopted the following information guidelines. We will only use the information you provide to us in order to fulfill your product orders, inform you of special promotional offers and deliver information to you that meets your needs, such as product news, updates, and new release information/loyalty benefits.

THE WATERMAN Collects the following information:

 -    Name
 -    Mailing or billing address
 -    E-mail address
 -    User information, such as product interests and preferences
 -    Phone number

We use this information to:

 -    For marketing purposes, to measure your interests in various products
 -    Send e-mail messages or conventional mail to you about our products and services, or third-party products or services, which may be of interest to you by way of newsletters.

We do not:

Provide Personal Information, such as your name or address associated with your e-mail address to third parties except those that provide our Newsletter services Mailchimp.com please note that this information is held securely and in no way used or sold by them to third parties or to directly sell or advertise their products. Please view their privacy policy here see sections (9) & (10) which pertain to "your personal information"

Employees of The Waterman are granted access to your Personal Information and those employees are obligated to respect the confidentiality of that information.  Confidentiality clauses are covered in the employment agreement and they are required to treat sensitive information with care.

Children:

We will never knowingly collect personal Information from anyone under the age of 13 without first obtaining verifiable parental consent. If it comes to our attention that a customer under the age of 13 has provided Personal Information to us, we will remove all such information from our files. However, we may still maintain a note of that person's name and address in order to avoid a subsequent registration.

To Unsubscribe from THE WATERMANS Mailing List:

Upon request, The Waterman will remove your name from our mailing list records. Any such request should be sent by email to the waterman@gmail.com or can be accessed by clicking on the unsubscribe link on our Newsletters. As mentioned above,  The Waterman does use a third party secure newsletter function called mailchimp, your email address is kept secure and will not be provided to another party.  Please see their privacy policy here see sections (9) & (10) which pertain to "your personal information .  Please note that such requests may take a week to process.

To Inspect, Change or Modify Your personal information Upon request, The Waterman will provide you with a readable copy of your personal information.  We may however require proof of your identity before doing so to protect against fraudulent information been given.  The Waterman will also modify the information that you have provided to us. Any such request should be sent by email to twthewaterman@gmail.com.

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P: 027 472 0004
E: twthewaterman@gmail.com

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